Términos del servicio

Overview

Welcome to VeloRift! The terms “we,” “us,” and “our” refer to VeloRift. VeloRift operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a carefully curated shopping experience (the “Services”). VeloRift is powered by Shopify Inc., Shopify Commerce Singapore Pte. Ltd., or Shopify International Limited (depending on where VeloRift is located), which enables us to provide the Services.

The following terms and conditions, together with any policies referenced herein (these “Terms of Service”), describe your rights and responsibilities when using the Services. Please read these Terms of Service carefully, as they contain important information about your legal rights and cover matters such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or the Privacy Policy, you must not use or access our Services. These Terms of Service do not limit any rights you may have under applicable consumer protection laws or other legal rights that cannot be waived.

1. Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any of your minor dependents to use the Services on devices that you own, purchase, or manage.

To use the Services, including accessing or browsing our online stores or purchasing any products or services we offer, you may be required to provide certain information, such as your email address and billing, payment, and shipping details.

You represent and warrant that all information you provide in our stores is accurate, current, and complete and that you have all necessary rights to provide it.

You are solely responsible for maintaining the security of your account credentials and all activity associated with your account. You may not transfer, sell, assign, or license your account to any other person.

2. Our Products

We have made every effort to display our products and services accurately in our online stores. However, please note that product colors or appearances may differ from how they appear on your screen due to the type of device you use to access the store and your device settings.

We do not guarantee that the appearance or quality of any product or service you purchase will meet your expectations or be identical to what is displayed in our online stores.

All product descriptions are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time and may limit the quantities of any product we offer to any person, geographic region, or jurisdiction on a case-by-case basis.

3. Orders

When you place an order, you make an offer to purchase and authorize us and our payment processors to charge the selected payment method for the total order amount.

VeloRift reserves the right to accept or reject your order for any reason at its discretion, subject to applicable law.

Your order will not be accepted until VeloRift confirms its acceptance. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting it, as VeloRift may not be able to accept cancellation requests after an order has been accepted.

If we do not accept, modify, or cancel an order, we may attempt to notify you using the email address, billing address, or phone number you provided when placing the order.

Your purchases are subject to returns or exchanges only in accordance with our Return and Refund Policy. This does not limit any rights you may have under applicable law.

You represent and warrant that your purchases are intended for personal or household use and not for commercial resale or export.

4. Prices and Billing

Prices, discounts, and promotions are subject to change without notice.

The price charged for a product or service will be the price in effect at the time the order is placed and will be detailed in your order confirmation email.

Unless expressly stated otherwise, published prices do not include taxes, shipping, handling, customs duties, or import charges.

Prices listed in our online stores may differ from prices offered in physical stores, online stores, or other stores operated by third parties.

From time to time, we may offer promotions through the Services that affect pricing and are governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms of Service, the promotion terms will prevail.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made through our stores.

You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you when necessary.

You represent and warrant that:

1. You are authorized to use the payment method provided.

2. The payment information you provide is true, accurate, and complete.

3. The payment method provider will honor the charges you incur.

4. You will pay the charges incurred at the published prices, including shipping and handling fees and all applicable taxes, if any.

5. Shipping and Delivery

Unless otherwise stated, we are not responsible for shipping and delivery delays.

All delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.

To the extent permitted by applicable law, ownership and risk of loss transfer to you when we deliver the products to the shipping carrier, unless applicable law provides otherwise.

We are not responsible for delays or failures caused by events beyond our reasonable control, including carrier or customs delays, natural disasters, severe weather conditions, labor disputes, supply shortages, utility or telecommunications outages, cybersecurity incidents, government actions, or similar events.

Please refer to our Shipping Policy for additional details.

6. Intellectual Property

Our Services, including but not limited to all trademarks, brands, text, images, graphics, product reviews, videos, and audio, are owned by VeloRift, its affiliates, or licensors and are protected by U.S. and international trademark, copyright, and other intellectual property laws.

VeloRift also manages and owns the product listings.

Purchasing or receiving any product does not grant or transfer any intellectual property rights, including patents, copyrights, trademarks, or other proprietary rights, in the product, its design, software, or underlying technology.

All such rights remain exclusively with VeloRift or the original rights holder.

These Terms permit you to use the Services for personal, non-commercial purposes only.

You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.

Except as expressly stated herein, nothing in these Terms of Service grants or should be interpreted as granting a license or other rights under any patent, trademark, copyright, or other intellectual property belonging to VeloRift, Shopify, or any third party.

Unauthorized use of the Services may violate applicable intellectual property or other laws.

VeloRift reserves all rights not expressly granted herein.

VeloRift's names, logos, product and service names, designs, and slogans are trademarks of VeloRift or its affiliates or licensors. You must not use these trademarks without VeloRift's prior written permission.

Shopify's name, logo, product and service names, designs, and slogans are trademarks of Shopify.

All other names, logos, product and service names, designs, and slogans appearing in the Services are trademarks of their respective owners.

7. Optional Tools

You may be given access to third-party customer support tools as part of the Services, which we do not monitor, control, or provide.

You acknowledge and agree that we provide access to such tools “as is” and “as available,” without any warranties, representations, or conditions of any kind and without endorsement.

We assume no liability arising from or relating to your use of optional third-party tools.

Any use of optional tools offered through the website is entirely at your own risk and discretion. You should ensure that you are familiar with and approve the terms under which the relevant third-party providers make those tools available.

We may also offer new features through the Services in the future, including new tools and resources. Such features will also be considered part of the Services and subject to these Terms of Service.

8. Third-Party Links

The Services may contain materials and hyperlinks to websites provided or operated by third parties, including embedded third-party functionality.

We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites you choose to access.

If you decide to leave the Services to access third-party materials or websites, you do so at your own risk.

We are not responsible for any harm or damages relating to your access to third-party websites or your purchase or use of products, services, resources, or content from third parties.

Please carefully review the third-party provider's policies and practices and ensure you understand them before engaging in any transaction.

Complaints, claims, concerns, or questions regarding third-party products and services should be directed to the third-party provider.

9. Relationship with Shopify

VeloRift is powered by Shopify, which enables us to provide the Services.

When you use the Services, your device communicates with Shopify's systems to deliver those Services.

Section 10 explains how Shopify uses and processes information from these interactions.

However, any sale or purchase made through our store takes place directly between you and VeloRift.

By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sale between you and VeloRift, including any injury, damage, or loss resulting from purchased products or services.

You expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with VeloRift.

10. Privacy Policy

Our Privacy Policy explains how we may collect, use, and disclose certain personal information through your use of the Services.

By using the Services, you acknowledge that you have read this Privacy Policy.

Because Shopify hosts the Services, Shopify collects, uses, processes, and stores personal information regarding your access to and use of the Services as you browse and interact with them, including information about your transactions.

Shopify may use this information for purposes including, but not limited to, providing, protecting, and improving the Services, processing transactions, and helping prevent fraud on this website and other Shopify-powered websites.

Information collected when you visit or use the Services, including information automatically collected about your browsing activity, may be transferred to and shared with Shopify and third parties located in countries other than your country of residence to provide the Services.

Please review our Privacy Policy and Shopify's Privacy Policy for more details about how we, Shopify, and our partners use your personal information.

11. Feedback

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, comments, reviews, proposals, plans, or other content (collectively, “Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use.

For example, we may exercise these rights to operate, provide, evaluate, refine, improve, and promote the Services and to fulfill our obligations and exercise our rights under these Terms of Service.

You also represent and warrant that:

1. You own all Feedback or have all necessary rights to it.

2. You have disclosed any compensation or incentives received in connection with submitting your Feedback.

3. Your Feedback complies with these Terms of Service.

We are not obligated to:

• Maintain the confidentiality of any Feedback.

• Pay compensation for any Feedback.

• Respond to any Feedback.

We may, but are not obligated to, monitor, edit, or remove Feedback that we determine, in our sole discretion, to be unlawful, offensive, threatening, defamatory, pornographic, obscene, otherwise objectionable, or in violation of any party's intellectual property rights or these Terms of Service.

You agree that your Feedback will not violate any third-party rights, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

You also agree that your Feedback will not contain defamatory, unlawful, abusive, or obscene material, or any computer virus or other malicious software that could affect the operation of the Services or any related website.

You must not use a false email address, impersonate someone else, or otherwise mislead us or third parties about the origin of any Feedback.

You are solely responsible for the Feedback you provide and its accuracy.

We do not assume any responsibility or liability for Feedback posted by you or third parties.

12. Errors, Inaccuracies, and Omissions

Occasionally, information in the Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, product shipping charges, transit times, and availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate, including after an order has been submitted.

If we cancel an order after payment has been charged, we will issue any refund required by applicable law.

13. Prohibited Uses

13.1 Permitted Use

You may access and use the Services only for lawful purposes.

You may not access or use the Services, directly or indirectly:

(a) For unlawful or malicious purposes.

(b) To violate any local, international, federal, provincial, or state laws, rules, regulations, or ordinances.

(c) To infringe or violate our intellectual property rights or those of others.

(d) To harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person.

(e) To transmit false or misleading information.

(f) To knowingly send, receive, upload, download, use, or reuse material that does not comply with these Terms of Service.

(g) To transmit or procure the transmission of advertising or promotional material, including junk mail, spam, chain letters, or similar solicitations.

(h) To impersonate or attempt to impersonate another person or entity.

(i) To engage in any other conduct that restricts or prevents anyone from using or enjoying the Services or that, in our judgment, may harm VeloRift, Shopify, or users of the Services or expose them to legal liability.

13.2 Additional Restrictions

You also agree not to:

(a) Upload or transmit viruses or any other malicious code that may be used to affect the functionality or operation of the Services.

(b) Reproduce, duplicate, copy, extract, sell, resell, or exploit any portion of the Services.

(c) Collect or track the personal information of others.

(d) Engage in spam, phishing, pharming, or pretexting through the Services.

(e) Use any robot, spider, scraper, data mining or collection tool, device, automated process, AI tool (including agentic AI), or automated or manual means to access the Services.

(f) Interfere with, bypass, or circumvent security or authorization features, robot exclusion headers, or other measures used to restrict access to the Services.

We reserve the right to suspend, deactivate, or terminate your account at any time without notice if we determine that you have violated any part of these Terms.

14. Agents

14.1 Definition

This section (“Agent Terms”) applies if you use, allow, enable, or cause an agent to access, use, or interact with any Service.

An “Agent” means any software or service that performs autonomous or semi-autonomous actions on behalf of or under the instruction of any person or entity and that may operate on their behalf or through their device without direct supervision.

14.2 Agent Access

No Agent may access, use, or interact with the Services unless it identifies itself at all times and operates in strict compliance with the requirements of Section 14.4 below.

Additionally, no Agent may access, use, or interact with the Services if we request that it refrain from doing so with any Service.

14.3 Restrictions

We may limit, including through technical measures, whether and how Agents may access, use, or interact with the Services.

14.4 Agent Requirements

Agents must:

(a) Identify themselves in all HTTP/HTTPS requests and disclose their name by including the following in the user-agent string: “Agent/[agent name]”.

(b) Not conceal or obscure that access, use, or interaction originates from an Agent, including by:

• Imitating human behavior or interaction patterns.

• Completing or bypassing CAPTCHAs or other measures intended to distinguish computer activity from human activity.

(c) Respond truthfully to any question or prompt intended to determine whether interactions originate from a human or a computer.

(d) Not bypass or otherwise evade measures intended to block, limit, modify, or control whether or how Agents access, use, or interact with the Services.

15. Termination

We may terminate this agreement or your access to the Services, or any portion thereof, at our sole discretion at any time without notice.

You will remain responsible for all amounts due up to and including the date of termination.

The following sections will survive termination:

Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

16. Disclaimer of Warranties

Information presented on or through the Services is made available solely for general informational purposes.

We do not guarantee the accuracy, completeness, or usefulness of this information.

Any reliance you place on such information is strictly at your own risk.

We disclaim all liability and