Política de envío
Last updated: October 25, 2026
Thank you for shopping at VeloRift. This Shipping Policy explains how we ship your order, the associated costs, and what to expect after making a purchase.
Order Processing
Unless otherwise stated on our website, orders are processed within 1–3 business days (excluding public holidays).
Orders placed after noon, on weekends, or on public holidays may begin processing on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information, provided the selected shipping method supports tracking.
Shipping Methods and Delivery Times
Available shipping methods and estimated delivery times are displayed at checkout.
Delivery times are estimates only, are not guaranteed, and begin once your order has been shipped.
Delivery times may be affected by carrier delays, weather conditions, or other events beyond our control.
Shipping Costs
Shipping charges are calculated at checkout based on the destination, order weight, and selected shipping method.
Free standard shipping may be available on selected orders, as displayed at checkout.
Customs, Taxes, and Other Applicable Charges in Canada
Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees.
If taxes and import charges are calculated and collected at checkout, they will not be due upon delivery.
If these charges are not collected at checkout, they may become payable before or upon delivery, and the customer will be responsible for paying them unless otherwise stated.
Customs, Taxes, and Other Applicable Charges in the United Kingdom
Orders shipped to the United Kingdom may be subject to taxes, duties, and import charges.
Where available, these charges will be calculated and collected at checkout.
If taxes or duties are collected at checkout, they will be displayed before you place your order.
If these charges are not collected at checkout, they may become payable before or upon delivery, and the customer will be responsible for paying them unless otherwise stated.
In some cases, additional import charges, customs duties, VAT, brokerage fees, or carrier handling charges may be payable when the order arrives in the United Kingdom.
These charges are determined by UK customs authorities and/or the shipping carrier, and the customer is responsible for paying them unless we expressly indicate at checkout that duties and taxes are prepaid.
Customs processing may also affect delivery times.
We recommend checking your local import regulations before placing an order.
Customs, Taxes, and Other Applicable Charges in the European Union
Orders shipped to European Union countries may be subject to VAT, customs duties, import taxes, and carrier brokerage or handling fees.
Where available, applicable taxes, duties, and import charges will be calculated and displayed at checkout before you place your order.
If these charges are not collected at checkout, they may become payable before or upon delivery, and the customer is responsible for paying them unless otherwise stated.
If checkout indicates that duties and taxes are prepaid, your order will be shipped with those charges paid in advance, and you should not be required to pay additional import charges upon delivery.
If checkout does not indicate that duties and taxes are prepaid, you may be required to pay VAT, customs duties, import taxes, brokerage fees, or carrier handling charges before or upon delivery.
Import charges are determined by EU customs authorities and/or the shipping carrier and may vary depending on the destination country, product classification and value, country of origin, and shipping method.
Customs processing may also affect delivery times.
Order Tracking
Once your order has been shipped, we will send you a shipping confirmation email containing a tracking number and tracking link, where applicable.
Please note that tracking information may take some time to update after you receive it.
Shipping Destinations
We currently ship to the following countries and territories:
Afghanistan, Albania, Germany, Andorra, Angola, Anguilla, Antigua and Barbuda, Saudi Arabia, Algeria, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bangladesh, Barbados, Bahrain, Belize, Benin, Bermuda, Belarus, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina Faso, Burundi, Bhutan, Belgium, Cape Verde, Cambodia, Cameroon, Canada, Caribbean Netherlands, Qatar, Chad, Czechia, Chile, China, Cyprus, Vatican City, Colombia, Comoros, Republic of the Congo, South Korea, Costa Rica, Croatia, Curaçao, Côte d’Ivoire, Denmark, Dominica, Ecuador, Egypt, El Salvador, United Arab Emirates, Eritrea, Slovakia, Slovenia, Spain, United States, Estonia, Eswatini, Ethiopia, Philippines, Finland, Fiji, France, Gabon, Gambia, Georgia, Ghana, Gibraltar, Grenada, Greece, Greenland, Guadeloupe, Guatemala, French Guiana, Guernsey, Guinea, Equatorial Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hungary, India, Indonesia, Iraq, Ireland, Norfolk Island, Isle of Man, Christmas Island, Ascension Island, Iceland, Åland Islands, Cayman Islands, Cocos (Keeling) Islands, Cook Islands, Faroe Islands, South Georgia and the South Sandwich Islands, Falkland Islands, Pitcairn Islands, Solomon Islands, Turks and Caicos Islands, British Virgin Islands, United States Minor Outlying Islands, Israel, Italy, Jamaica, Japan, Jersey, Jordan, Kazakhstan, Kenya, Kyrgyzstan, Kiribati, Kosovo, Kuwait, Laos, Lesotho, Latvia, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Lebanon, North Macedonia, Madagascar, Malaysia, Malawi, Maldives, Mali, Malta, Morocco, Martinique, Mauritius, Mauritania, Mayotte, Moldova, Mongolia, Montenegro, Montserrat, Mozambique, Myanmar (Burma), Mexico, Monaco, Namibia, Nauru, Nepal, Nicaragua, Nigeria, Niue, Norway, New Caledonia, New Zealand, Niger, Oman, Pakistan, Panama, Papua New Guinea, Paraguay, Netherlands, Peru, French Polynesia, Poland, Portugal, Hong Kong SAR (China), Macao SAR (China), United Kingdom, Central African Republic, Democratic Republic of the Congo, Dominican Republic, Réunion, Rwanda, Romania, Russia, Samoa, Saint Barthélemy, Saint Kitts and Nevis, San Marino, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, Saint Helena, Saint Lucia, São Tomé and Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Sint Maarten, Somalia, Sri Lanka, South Africa, Sudan, South Sudan, Sweden, Switzerland, Suriname, Svalbard and Jan Mayen, Western Sahara, Thailand, Taiwan, Tanzania, Tajikistan, British Indian Ocean Territory, French Southern Territories, Palestinian Territories, Timor-Leste, Togo, Tokelau, Tonga, Trinidad and Tobago, Tristan da Cunha, Turkmenistan, Turkey, Tuvalu, Tunisia, Ukraine, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Wallis and Futuna, Yemen, Djibouti, Zambia, and Zimbabwe.
International orders may be subject to customs duties, import taxes, fees, and customs clearance delays.
Any applicable charges collected at checkout will be displayed before you complete your purchase.
Address Accuracy
Please double-check your shipping address at checkout to ensure it is correct and complete.
If you need to correct your shipping address, please contact us as soon as possible.
Lost, Damaged, or Delayed Packages
If your order is lost, damaged, or delayed, please contact us, and we will assist you in resolving the issue with the shipping carrier.
Order Changes and Cancellations
Need to change or cancel your order? Please contact us as soon as possible.
We may be able to accommodate changes before your order is shipped. However, once your order is in transit, we can no longer modify it.
Refunds for canceled or delayed orders will be processed to the original payment method as quickly as possible whenever applicable.
Have Questions?
If you have any questions about shipping, delivery, tracking, or your order, please contact our customer support team at ogreecheeks@outlook.com or use the contact details provided in our Contact Information Policy.